Dear Scott,
I would like to thank you on behalf of my Dad and our family for your concern, thoughtfulness and professionalism in manner that you cared for our wife, mother, grandmother and great grandmother after her death. You were so gracious and patient in allowing extra time with her and also giving Dad his own personal, private goodbye. That was so special Scott. Thank you for tending to all of those final details – probably far more than any of us realise! And I admired the way your professional manner still stayed intact regardless of those 12 funerals in four days! Bless you Scott.